Job Summary
The Project Manager facilitates onboarding of new clients and new services for existing clients. While a technology or information security background is not required, a base level understanding of information
technology or previous technology implementation is preferred. The candidate must demonstrate a strong commitment to stakeholder relationships by proactively communicating and taking ownership of
risks/issues and facilitating effective outcomes in a timely manner. Infrequent and occasional travel may be required.
Responsibilities
- Plan and manage cybersecurity project lifestyles from initiation to closeout ensuring scope, timelines, and deliverables are met
- Develop and maintain project documentation, including project and business requirements, scope statements, project plans, risk registers, and client-facing status reports
- Coordinate cross-functional teams (e.g. Security Engineers, SOC Analysts, Customer Success Managers) to execute project tasks efficiently
- Facilitate client onboarding for security platforms such as email security, endpoint protection, network monitoring, and cloud security solutions
- Identify, track and mitigate risks and issues to ensure smooth project execution and client satisfaction
- Drive accountability among team members by clarifying deliverables, setting expectations and ensuring adherence to project timelines
- Support process improvement initiatives within the Professional Services to enhance consistency and quality of service delivery
- Ensure project deliverables align with cybersecurity compliance standards and client security objectives
- Foster strong client relationships by acting as a trusted advisor and escalation point throughout the project lifecycle
- Author/facilitate project management documents such as project charters/scope statements, project plans, and present project updates to business owners and clients
- Proactively identify and manage risks and issues
- Monitor and report on project activities and report on status within published timeline
- Coach team members to clarify task assignments, milestones, and deliverables
- Communicates clearly, proactively, and concisely with all key stakeholders and customers
Requirements
- Bachelor’s degree in Business, Information Systems, Cybersecurity or related field
3+ years project management experience – preferably within cybersecurity, IT services, or managed security implementations
Experience managing technology integrations or deployments in environments such as email security, endpoint protection, firewalls, or SIEM platforms preferred.
PMP, CAPM or other project management certifications preferred but not required
Strong understanding of PM methodologies (Agile, Waterfall, or hybrid approaches)
Proficiency in Microsoft Office Suite (Excel, Power BI, Word, Outlook, and PowerPoint), project management tools such as Smartsheet or MS Project, and collaboration tools like Zoom, Slack, or Microsoft Teams
Prior experience working with clients in regulated industries (financial services, healthcare, etc.) is a plus
Benefits
5ironCyber offers premium benefits that are intended to support our people and their families.
These include:
- Company-paid health, dental and vision insurance plans for the employee
- Up to a 4% 401k company match that vests immediately, it’s yours to keep
- Generous paid time off and 10 holidays per year
- Paid time off to vote and volunteer
- Paid time off on your birthday because it’s your special day
- Up to $100 per month for your internet and cell phone service
- Team building events
Additional
All candidates will be required to take an extensive background screen, credit screen, and drug screen prior to employment. This is an on-site position in Franklin, TN.
