RESPONSIBILITIES
- Basic Tasks
- Monitor alerts and logs independently, escalating as needed
- Investigate alerts across SIEM, endpoint, email, and firewall platforms
- Perform log analysis, correlation, and syntax-level searches
- Modify policies/objects under guidance
- Support change request reviews and implementations
- Handle end-to-end tickets (creation, investigation, resolution, documentation)
- Maintain awareness of and develop working knowledge in all security tools used in operations
- Participate in timekeeping (JIRA, Tempo, etc.)
- Complete projects and recurring tasks as assigned
- Skills:
- Solid understanding of detection tools and alert correlation
- Able to independently conduct investigations
- Beginning to contribute to tuning and process improvements
- Strong Communication and ticket documentation
- Operational Scope:
- Works independently for most tickets; escalates complex cases
- Reports directly to the SOC Manager
QUALIFICATIONS
- CompTIA Security+ certification (or ability to obtain within 6 months of hire)
- 2+ years of relevant experience
- Strong interest in cybersecurity and willingness to learn in a fast-paced environment
- Understanding of networking concepts (e.g., IP, DNS, ports, protocols)
- Familiarity with common operating systems (Windows, Linux)
- Familiarity with security tools (e.g., SIEM, EDR, Firewalls, ticketing platforms)
- Clear written and verbal communication skills
- Ability to follow documented procedures and work in a team-based environment
- Flexibility to work shift-based schedules
ADDITIONAL
All candidates will be required to take an extensive background screen, credit screen, and drug screen prior to employment. This is an on-site position in the 5iron SOC in Franklin, TN.
Five Iron offers premium benefits that are intended to support our people and their families.
These include:
- Company-paid health, dental and vision insurance plans for the employee
- Up to a 4% 401k company match that vests immediately, it’s yours to keep
- Generous paid time off and 10 holidays per year
- Paid time off to vote and volunteer
- Paid time off on your birthday because it’s your special day
- Up to $100 per month for your internet and cell phone service
- Team building events
Job Type: Full-time
